Reference

How mpokick login Protects Your Personal Data

At mpokick login, your personal data — from account registration details to payment records tied to DANA, OVO, GoPay and QRIS — is handled under a clear, documented…

No third-party data salesDANA, OVO, GoPay & QRIS records securedRetention limits applied per accountData request support via live chatIndonesia-region policy scope
mpokick login How mpokick login Protects Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you have a question about how your data is stored, want to request a correction, or need to understand what information we hold on your account, our privacy support team is…

Live Chat Available daily from 08:00 to 23:00 WIB. Start a chat directly from your account dashboard to submit a data access request or report a privacy concern in real time.
Email Privacy Request Send your written data request to [email protected]. We aim to acknowledge receipt within two hours and deliver a full response within one business day.
WhatsApp Support Our WhatsApp line handles privacy questions alongside general account queries. Message us between 08:00 and 23:00 WIB and a privacy-trained agent will respond promptly.
DATA HANDLING STANDARDS

Six Ways We Keep Your Data Safe

From encrypted storage to defined retention windows, every aspect of how mpokick login manages your personal information is governed by a written internal policy.

Encrypted Data Storage

All account data — including payment records from DANA, OVO, GoPay and QRIS transactions — is stored using AES-256 encryption. No readable plain-text personal data sits in our databases at rest.

Cookie Usage Disclosed

We use session cookies to keep you logged in and analytics cookies to measure page performance. You can review and manage cookie preferences from your account settings page at any time.

Retention Limits Enforced

Transaction logs are retained for a maximum of five years to meet financial record obligations where local law requires it. Account profile data is deleted within 30 days of a verified account closure request.

Third-Party Access Control

Payment processors like DANA and OVO receive only the minimum data needed to authorise your transaction. We do not share browsing behaviour, game history or device data with any advertising network.

Account Security Verification

Before acting on any data correction or deletion request, we verify your identity through a two-step check — matching your registered email and a one-time code sent to your phone number on file.

Right to Request Changes

You can request a correction to any inaccurate personal data by contacting our privacy team via live chat or email. We aim to process and confirm data corrections within three business days of receiving your request.

Privacy Policy Questions We Hear Most

The questions below cover what Indonesian account holders ask most about how their personal data is collected, stored, shared and managed on mpokick login. If your question is not listed, our support team is available via live chat from 08:00 to 23:00 WIB daily.

We collect your full name, email address, phone number and the payment method you register — such as DANA, OVO, GoPay or QRIS. Device identifiers and login timestamps are also recorded to protect your account from unauthorised access.

We do not sell your data. Payment processors receive only the transaction data needed to clear your deposit or withdrawal. No personal data is shared with advertisers, analytics resellers or unrelated third-party services.

Financial transaction records — including DANA, OVO, GoPay and QRIS logs — are retained for up to five years where local law requires it. After account closure, profile data is deleted within 30 days of verification.

Contact our privacy team via live chat or email at [email protected]. After identity verification, we will compile and send your data summary within three business days. This right depends on local law and your account status.

Yes. Submit a correction request through live chat or by email. We verify your identity first, then update the record and confirm the change in writing — aiming to complete this within three business days of your verified request.

We use session cookies to keep your login active and performance cookies to measure page load speed. You can view and adjust your cookie preferences directly in your account settings — no personal data is held in advertising cookies.

Payment data is passed to the relevant processor — QRIS or GoPay — using an encrypted channel. We store only a masked reference, not your full payment credentials. Access to these stored references is restricted to authorised internal systems only.